Professional Working Biography
Work Bio & History
Whitehead’s Investments Inc. – DBA Uncle Joe’s Pawn Shops.
The family began in the industry in 1961. Mr. Whitehead began as a child in the industry working his first store operations in 1968. He grew up in the pawn business and has been involved to one degree or another for more than 30 years in the family business.
1978 – 1983 Vice President Operations – Whitehead’s Investments Inc. – DBA Uncle Joe’s Pawn Shops
Mr. Whitehead was principally involved in all aspects of the daily operations of the stores, including employee programs and operational aspects of the operations. He was also instrumental in the growth of the Pawn Operations of the family business by growing the store counts and modernizing their existing operations along with his brother, Bobby Whitehead Jr. and various other officers of the organization.
1983 – 1987 Owner – Pacific Music and Traders – Maui Hawaii
Mr. Whitehead owned and operated an island based pawn type trading company and regional sound and lighting Production Company. Providing an island based type-trading environment along with a high-quality concert and convention type production services company.
1988 – 1992 Chief Operating Officer – Whitehead’s Investments Inc. – DBA Uncle Joe’s Pawn Shops
As the Operations Officer and upon his return from the islands, Whitehead began extensive implementation of information systems in their family store chain base. During this time, along with his brother and others they developed a very high-end approach to the consumer base. Offering extremely well lit, color-coded beautifully laid out floor plans and structural designs to enhance the overall beauty and feel of their stores.
Whitehead was instrumental in defining new market areas and establishing larger super-store type models in non-traditional markets. This exercise proved to be very successful as they created some of the strongest and best performing stores witnessed in the Pawn industry at that time.
At different intervals during these phases of growth, while exploring other Capitalization areas including an Initial Public Offering, Cash America’s founder Jack Daugherty reached out to inquire about acquiring their company. Late in 1992 they successfully sold their 12-store DFW based pawn chain – assets only to Cash America for a deal with leases that was valued at approximately 10 million dollars.
1993 – 1997 Chief Operating Officer Doc Holliday’s Pawnbrokers and Jewellers
As the Operations Officer for Doc’s in Austin Texas, Mr. Whitehead assisted the company’s development by successfully placing various debt and equity instruments to obtain growth capital. They started with 8 stores in one state in operation. By mid-1995 through strategic alliances and key acquisitions along with targeted startups, Doc Holliday’s had grown their store base to over 50 stores doing business in 6 states. These tasks were completed by successfully placing more than 10 million dollars in private and debt offerings, along with equity swaps for major acquisition targets and identified by Mr. Whitehead.
Mr. Whitehead was involved in all aspects of the operations and was instrumental in developing and defining their overall operational systems, philosophies, recruitment, team management, and growth of the organization.
The company was also exploring the public marketplaces during this time. By early 1996 Whitehead began the initial communications that later lead to Doc Holliday’s being acquired by Cash America in Late 1997. At that time they were the largest privately held chain in the United States at that time. That deal consisted of cash and equity with leases that totaled in at approximately $30 million dollars.
1997 – 2005 Chief Executive Officer Pawn Max Inc., Max Title Inc., Payday Max Inc.
After putting the acquisition ball in motion for Doc Holliday’s by Cash America, Whitehead proceeded on to Florida. His investing group wanted to acquire pawnshops and open up auto title lending operations in the Florida market.
They successfully acquired several pawnshop operations and opened up a number of auto title lending operations that also had a focus on digital communications systems and more.
In 2000 and in 2003 Whitehead sold the pawnshop operations to PMC – Pawnshop Management Company out of Ft. Worth Texas and assisted them with several other key acquisitions in the Florida market.
During these projects in Florida along with prior working relationships and Board Participation with the National Pawnbrokers Association and numerous members thereof, Whitehead began to formulate the blueprint for the Pawnshop Consulting Group in early 2000.
2003 – 2005 Consultant – Cash N’ Pawn International LTD.
In late December of 2003, Whitehead took a consulting role with CNP (Cash N Pawn) a 12-store chain based out of Minneapolis Minnesota doing business in 3 states. He provided various roles for the company that included internal audit needs, information system updates, and upgrades.
This included the extensive research and development of various products and services along with their training and procedural materials. Whitehead took on some problem stores and locations and successfully pushed their overall store performances to levels not witnessed previously by the organization.
2009 – 2013 CashWiz Holdings LLC
PCG and Mr. Whitehead were involved with the early development and subsequent early capitalization of CashWiz Holdings LLC that was based out of the Cayman Islands.
The first store was opened in March of 2009 in Providenciales in the Turks N Caicos Islands, followed by the second location March of 2010 in Nassau Bahamas, followed by the 3rd store which opened July of 2010 in Freeport Bahamas.
To date, the organization operates more than 20 locations in a dozen Caribbean Countries.
Mr. Whitehead began early communications with Dr. Dave Barker who initially infused over 1-million dollars in initial capital before acquiring the entire company and all outstanding equity in about 2015. Capital investments exceeded 5 million dollars during this event.
To date, the operation operates more than 20 locations in a dozen Caribbean Countries.
2000 – Current – Pawnshop Consulting Group, LLC.
Since the late 80’s, Whitehead has been working with a large network of people and service providers through various state and national pawn associations and working professional relationships. This extensive network base has allowed for the development of the consulting group.
The group began its early formation in the late 90’s and formerly culminated in 2000. The group includes a number of highly recognized industry human resource professionals, seasoned pawnbroker/consultants, legal & accounting professionals, and a host of financial professionals ALL participate within the group.
Over these years the group has been providing a wide range of consulting services and needs to a number of single and multi-store operators both private and public nationally and internationally in many different markets and countries on multiple levels.
To date, the group and Mr. Whitehead have been responsible for the acquisition or sale of more than 250 + Pawnshops in the past 35 years and currently assist hundreds of clients in more than 40 countries and all across the United States.
Mr. Whitehead and PCG™ have also created the Industry’s first and only “Pawn Peer Focus Groups™”, the International Pawn Symposiums™, The Pawn Management Camp™ series, and today’ is the creator and owner of the “Crossover EXPO™ LLC”, a high level educational pawn trade show and more.
The Pawnshop Consulting Group™ as the FIRST in space continues to be the TRUE Industry Leader in Pawnshop Consulting on a worldwide basis.