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    Pawn Shop Summit

    Ladies and Gentlemen in Pawn Land!! I am happy to report that the “Pawn Summit” recently hosted by PCG and BRAVO systems was a huge success in Dallas Texas. The format for this event was very similar to PCG’s “International Pawn Symposiums” that we have done in prior years. We had a great level of…

    Pawn Shop Summit Discount

    PCG and Bravo are offering a “Pre-show” discount for our upcoming event in Dallas Texas. The Pawn Summit is schedule this October 5th and 6th at the OMNI Mandalay Resort in Las Colinas Texas. The event is a co-sponsored event by PCG and BRAVO and features some of of the most notable presenters in the…

    Steven Mack Pawn Shop Summit

    PCG and BRAVO are proud to announce that STEVEN MACK will be presenting several subject matters at this year’s Pawn Summit this October 5th and 6th at the 4-Diamond OMNI Mandalay Resort in Las Colinas, Dallas Texas. Steven has had a long and an extensive career in the Pawn Industry. One of his feature presentations…

    Lending Pawn Shop

    PCG and Bravo are proud to announce, Las Vegas’s own “Michael Mack” will be presenting at this years Pawn Summit. Michael will be discussing how he has developed one of the best “high-end” luxury lending businesses in the Pawn Industry today. This will be a real opportunity to hear it up close and upfront from…

    Pawn Shop Consulting You Say

    Jerry Whitehead I find it interesting that the Pawn World is challenged in more ways than it has ever been in it’s 3000+ year existence. AS many of you know, PCG has been in the consulting arena now for close to 20 years and I have personally been in the Pawn world for more than…

    High-End Pawn Shop Business

    BLUESTONE TRADING PRESENTS AT “PAWN SUMMIT” PCG is proud to announce Bluestone Trading’s Own – RB Grampp Jr. who will be doing a high-level presentation as well as a sponsorship for this year’s “Pawn Summit” which will be held at the 4-Diamond OMNI Mandalay Resort in Las Colinas TX October 5th and 6th. The Pawn…

    Gunbroker at Pawn Shop Summit

    PCG and BRAVO are proud to announce that the CEO and Founder of GunBroker.com and his partner will be doing high-level presentations at this year’s Pawn Summit coming up this October at the OMNI Mandalay 4-Diamond Resort in Las Colinas Texas. This event promises to be unlike any event in the Pawn World up to…

    Pawn Shop Summit Schedule

    PCG and Bravo are proud to announce our Preliminary Schedule of Speakers and Presenters for this Year’s upcoming “Pawn Summit”. The Pawn Summit will be unlike any other event the Pawn Industry has witnessed up to this point in its History. Some years back PCG introduced the “International Pawn Symposium” in Florida and the Cayman…

    Pawn Shop Business Updates

    PCG is proud to announce “The Dream Team” is in the middle of a significant operational makeover in the Carolina’s and just finished up a great team initial do-over in Alabama. PCG’s JW was in the Carolina’s earlier this month and began a consulting relationship with one of our newest family members, “Pawn South”, a…

    PCG’s Pawn Shop Dream Team

    PCG is proud to continue to introduce some of our humble Industry Servants that we have on-boarded and will be featuring up close and up front at this year’s Historic “Pawn Summit”. The Event is Co-Produced by PCG and BRAVO will be happening this October 4th – 6th at the 4-Diamond OMNI Mandalay Resort in…

    Pawn Shop Operations

    MarketBlazer Presents – Technical Marketing Session for Pawn Summit 2019 PCG is proud to introduce OUR go to Gurus Ray Perry and Mark Z. Fortune, two prominent leading best selling authors and master market developers will be deciphering Technical Marketing in a comprehensive inner-active LAB at the Pawn Summit this year !! Session Title: 7…

    Gunbroker Pawn Shop Consulting

    Hello Fans in Pawnland!! PCG and BRAVO are proud to announce GunBroker.com’s own CEO and founder Steve Urvan and Stephen Verska IA Tech’s CTO will be doing a high-level presentation at this year’s Pawn Summit. These two will be presenting subject matter on the expansive network of GunBroker.com along with the broad functionality and app’s…

    Pawn Shop Consulting Team

    Hello Fans in Pawnland!! PCG is proud to announce that we have on-boarded two new Pawn Professionals to our list of Consultants. Dave Larson Dave started with Value Financial Services or (Value Pawn 70+ Stores) back in 2002 – 2009 and quickly progressed to be Director of Operations responsible for 1/3 of the operations of…

    Pawn Shop Experience

    Ladies and Gentleman in Pawnland, PCG is proud to announce we have aligned ourselves with Podium. Podium specializes in managing and enhancing your online Google Reviews and so much more. They have a very flexible app and has been providing outstanding results for our clients utilizing their platform. For folks who follow the link below,…

    PCG Pawn Shop Systems

    Ladies and Gentleman, PCG is proud to introduce our next series of high-level educational conferences, the Pawn Summit Series. This series will emulate PCG’s famed International Pawn Symposiums we produced some years back in the Cayman Islands and Florida. We will be hosting the event this year at the DFW OMNI Mandalay which is a…

    ENTRUPY – HAND BAG AUTHENTICATION PRESENTATION CROSSOVER EXPO

    PAWN SHOP CONSULTING GROUP™ – JERRY WHITEHEAD CROSSOVER EXPO™ – OUR NEWEST PRESENTATION AT THIS YEARS CROSSOVER EXPO – ENTRUPY’S OWN – LUXURY HAND-BAG AFFICIONADO – DEANNA THOMPSON Deanna Thompson of Entrupy will be doing a high-level presentation on how their “Luxury Hand Bag” Detection Devices work. ON a personal level I have seen many…

    Crossover EXPO™ Presents – Pawn Shop Operational Techniques

    Ladies & Gentlemen in Pawn Land! PAWN SHOP CONSULTING GROUP™ – PRESENTS  A “ONE OF KIND” PRESENTATION AT THE CROSSOVER EXPO IN ORLANDO! CROSSOVER EXPO™ 2018 PRESENTS NEXT GENERATION OF “PAWN SHOP OPERATIONAL TECHNIQUES” This year’s High-Line piece from PCG™ will be an advanced program on Pawn Shop Operational Techniques that illustrate some of the…

    CROSSOVER EXPO™ – ZERO FEE CREDIT CARD PROCESSING & IN-HOUSE FINANCING AT EXPO

    2018 CROSSOVER EXPO™ PAWN SHOP ZERO FEE CREDIT CARD PROGRAM & IN-HOUSE CONSUMER FINANCING OPTIONS – PCG EXCLUSIVE OFFERING TO THE INDUSTRY At this year’s Crossover EXPO™ in Orlando, we will be featuring a litany of new programs that PCG’s exclusive relationships are offering to the Pawn Industry and several others as well. IN a…

    2018 CROSSOVER EXPO™ – UPDATES

    Hello, Fans in Pawn Land! 2018 CROSSOVER EXPO™ – UPDATES 2018 Crossover EXPO™ is coming up September 28th – Oct 1st at the Gaylord Palms Resort again this year in the Orlando area. PCG in conjunction with the Florida Pawnbrokers Association is producing our 3rd annual event again this year at the Gaylord Palms Resort…

    Crossover EXPO 2018 – NEXT LEVEL OF CONCIERGE LEVEL SERVICE©

    PAWN SHOP CONSULTING GROUP™ – JERRY WHITEHEAD CROSSOVER EXPO 2018 PRESENTATION – NEXT LEVEL OF CONCIERGE LEVEL SERVICE© CROSSOVER EXPO™ 2018, PCG™, and the Florida Pawnbrokers Association WILL be delivering up a very high-level customer service segment centered around “Concierge Level Service©” at this year’s EXPO in Orlando. This year’s piece will be an advanced…

    WHY SHOULD I HAVE A CONSULTANT?

    WHY SHOULD I HAVE A CONSULTANT? As some of you may have recently heard when we did our “Concierge Level Presentation” up at the Midwest show, pawn shops are closing at an alarming rate, (more than 5000 have closed in the Philippines alone), retail revenues are in decline, pawn loan balances have been contracting, inventories…

    Pawn Shop Crossover EXPO 2018

    2018 Crossover EXPO INFO The Crossover EXPO is being produced again this year with the Florida Pawnbroker Association to assist the association and the industry by providing more educational trade show options for our folks. PCG specializes in producing high-level events from our famed “Pawn Symposiums” hosted at the Ritz  Carlton’s in the Cayman Islands,…

    Midwest Pawn Shop Consulting

    Ladies and Gentlemen in Pawn Land !! The Pawn Shop Consulting Group is proud to be presenting one of our newest presentations on the 15 points of Concierge Level Customer Service and more at the Midwest Pawnbrokers Convention again this year in Louisville KY. The Midwest show this year is May 18th – 20th at…

    PCG Pawn Shop Consulting

    PCG Meets with CEO of First Cash http://www.firstcash.com/ Hello Pawn World, I am happy to report that I recently spent a great afternoon visiting with Rick Wessel the CEO of First Cash. As many of you do know, First Cash and Cash America recently merged their two companies together with Mr. Wessel remaining the CEO…

    PCG Pawn Shop Focus Groups

    YES, PCG IS DESCENDING ONTO DICK’S PAWN IN MYRTLE BEACH FOR OUR SPRING GATHERING OF OUR FOCUS GROUP https://dickspawn.com/ PCG Pawn Peer Focus Groups Are you as a business owner or management interested in taking part of a revolutionary game-changing way to enhance your business acumen, the performance of your operation(s) and make more money…

    Pawn Shops Financing Programs

    Hello Pawn Fans, I don’t need to tell any of you that’ in today’s competitive environment, it remains increasingly difficult to maintain same-store sales year over year with the rapid rates of product obsolescence, increasing online competition, and much more.PCG is proud to offer up a couple of additional product services in the areas of…

    Pawn Shop Cash Discount Program

    PCG is expanding on a program we introduced last year at our Crossover EXPO !! PCG has several solutions we are offering in the Industry and yes, our programs are pawn and gun friendly! First of all, it’s a CASH DISCOUNT PROGRAM, NOT a surcharge or convenience fee program Very simple, small customer fee is…

    Pawn Shop Cyber Security

    The most vulnerable area for the Industry today far exceed just the Physical Assets of the Operations!! The Number ONE Threat Today to your business IS: Cyber Security Today, it is NO longer a question of IF we will be attacked, it’s when, also it is not a question of are we safe, because we…

    Pawn Shop Consultation

    Pawn Shop Consulting Hello Folks, As many of our followers have heard through our public speaking opportunities and more, the Industry has changed more in the last 30 years than in the previous 3000 years of its existence. Today, change is happening at light speed and the industry is witnessing more store closures than at…

    Pawn Shop Consulting Holiday

    Ladies and Gentleman in Pawnland !! HOLIDAY WISHES On behalf of the Pawn Shop Consulting Group and myself, I wanted to take this time to wish all our fans, followers, and family the best of the Holiday Season! It’s hard to believe that another year has beamed right on by us. My grandfather said to…

    Pawn Shop Expo

    ­­­­­­­­­­­­­­­­­­­   Folks, PCG is rolling out an exciting new program that eliminates Credit Card Processing FEES completely, potentially saving our clients 10’s of thousands of dollars per year, check out what will be featured at this years Crossover EXPO: CASH DISCOUNT PROGRAM – ELIMINATES PROCESSING FEES!  FREE TERMINAL (see below) This year the Crossover…

    Pawn Shop News

    Ladies and Gentleman in Pawnland! I am happy to report that David Johns will be presenting a very informative “One of Kind” presentations this year at the EXPO, entitled: “Millennials – Hiring & Training Generation Y – The World’s Largest EVER Workforce AS many of you may know, David has a long history in the…

    Pawn Shop Expo 2017

    Top Dollar Paid for Diamonds, Estate Goods, Watches – Crossover EXPO https://youtu.be/FUacL878LYw Folks, PCG and the EXPO team have assembled some of the best of the best when it comes to properly evaluating your goods to sale, trade, and even buy from our group of select vendors. BRING YOUR DIAMOND GOODS, ESTATE JEWELRY, WATCHES, BULLION…

    Pawn Shop News

    Ladies and Gentlemen in Pawn Land !! Jack Hartsoe’s Group – Sparrow Heart out of Texas has registered for the Crossover EXPO. Jack is a long time friend of the Pawn Industry who has worked with many organizations over the years and served on the Board of Directors for the NPA for quite sometime as…

    Pawn Shop Event Attendees

    Ladies and Gentlemen in Pawn Land !! We at the Crossover EXPO are proud to announce that for any of you who may be bringing your children, or want to be kids yourself, we have a Disney Discount Program available exclusively for our EXPO attendees. Once again dates for our EVENT – Crossover EXPO are…

    2017 Crossover EXPO UPDATE

    Ladies and Gentleman, The 2017 Crossover EXPO is coming up in September, the 22nd – 25th again at the Gaylord Hotel in Orlando Florida. This year we are using CVENT to complete our online digital registration process for this years event. Our CVENT site should be online and live by June 15th at the latest.…

    2017 PCG Pawn Peer Focus Groups

    Are you as a business owner or management interested in taking part of a revolutionary game-changing way to enhance your business acumen, the performance of your operation(s) and make more money while developing close, lifelong friends and relationships with others in your industry while studying their business models as well as yours up close and…

    PCG Pawn Peer Focus Groups

    PCG Pawn Peer Focus Groups This year at our CROSSOVER EXPO in Orlando we introduced a segment on PCG’s exclusive Pawn Peer Focus Groups – We are providing the requested information many of you have been seeking. Are you interested in taking part of the most revolutionary game-changing way to enhance your business acumen, your…

    UPDATES FOR THE CROSSOVER EXPO

    2016 CROSSOVER EXPO – ORLANDO FLORIDA Conference & Trade Show May 9th through May 12th Fellow Pawn Fans and More We are still accepting registrations for the event even up to and at the show, so register today to get on the list and in the show!! A $199 investment gets you all the presentations,…

    CROSSOVER EXPO Presenter Schedule

    2016 CROSSOVER EXPO – ORLANDO FLORIDA Conference & Trade Show May 9th through May 12th Fellow Pawn Fans and More We are fast approaching one of the BEST educational and trade-show programs held anywhere in the world today. The CROSSOVER EXPO this year is shaping up very nicely with over 15 high level educational seminars…

    PCG Recaps 2014 and Beyond

    Ladies and Gentlemen in Pawnland! As we quickly approach the ending of yet another year, I wanted to take this opportunity to give praise and thanks for yet another very blessed one for PCG and our growing global client base. Recently my son, Justin Whitehead graduated from college this year with honor grades that exceeded…

    PCG Speaks at 2014 Southeast Pawn Tradeshow in Greenville SC Sept 5th – 7th

    Ladies and Gentlemen in Pawnland! PCG Speaking at the 2014 Southeast Regional Tradeshow & Convention Its official PCG will be presenting again at the Southeast show coming up this month in Greenville South Carolina. We will be presenting one of our high-level interactive workshops focused on current industry trends and best practices as witnessed and…

    Pawn Drama Continues

    Pawn – Banks – Government Ladies and Gentlemen in Pawnland! PCG Followers, As a 2nd generation pawnbroker with more than 40 years in the space, I remain amazed of how much the industry has transformed and come into the mainstream. Being out there in the public’s eye like no time in our history has good…

    System Saver Software to the RESCUE

    Ladies and Gentleman in Pawnland! Do you deal in Laptops, Computers, Android Devices, Ipads and other Digital Media Devices? Do you not deal in these devices for your operations? Did you know that if you sell a device that contains private information, unlicensed software and illegal downloads, pornography or other that you can be held…

    PCG Updates

    Ladies and Gentlemen in Pawnland! PCG has just returned from New Orleans recently where we attended the Dixie Pawnbrokers Convention. http://www.dixieconvention.org/ On behalf of the event organizers and the various associations represented, thank you all for your heartfelt efforts to deliver up but yet another wonderful show and production. This show was extremely fruitful for…

    PCG Discussion “Online Lenders” & the newly created “Consumer Finance Protection Bureau”

    Ladies and Gentlemen in Pawnland! There are several interesting subjects I would like to discuss on today’s important updates and also to thank all of our subscribers for their diligence and continued support of PCG’ programs and efforts to inform – improve and enlighten our industry. As an active vendor member of the California Pawnbrokers…

    Happy Holiday Season

    Ladies and Gentlemen in Pawnland! AS we prepare for the holiday season I wanted to share our wish-list for all of our fans, clients, family members and colleagues. PCG has experienced some extraordinary growth over the last 10 years and it is no small order to the great support and gratitude we have received in…

    Snap Shot of PCG Client Results

    Ladies and Gentlemen in Pawnland! I have been involved in some lengthy chat on one of the pawn forums recently about various debates over the success and failures of some of the types of productivity systems and bottom line commission programs we have been introducing for decades. In short, we wanted to feature one of…