About Pawnshop Consulting Group and Founder Jerry Whitehead

1962

The Whitehead family opened its first pawnshop in the Fort Worth, Texas, area, laying the foundation for what would eventually become the Uncle Joe’s Pawn chain.
1968

At eight years old, Jerry began working in his family’s pawn business, cleaning and sweeping the stores on weekends and during summer breaks. These early experiences became the foundation of his lifelong career in the pawn industry.
1982

By his early twenties, Jerry was helping oversee eight pawnshops and developing the operational knowledge that would define his career.
1986

After spending time in Maui, Hawaii, where he operated a sound and lighting production business serving concerts and special events, Jerry returned to the family pawn business full-time and helped continue its growth and modernization.
1992

After modernizing and expanding the family business, Jerry helped complete the sale of the 12-store Uncle Joe’s Pawn chain to Cash America in a transaction valued at more than $10 million.
1993

Jerry became Chief Operating Officer of Doc Holliday’s Pawnbrokers and Jewelers. He helped develop the company’s operational systems, management structure, recruiting programs, growth strategies, and expansion across multiple states.
1997

Doc Holliday’s became one of the largest privately held pawnshop chains in the United States and was acquired by Cash America in a transaction valued at more than $30 million, including associated lease interests.
2000

Jerry founded Pawnshop Consulting Group, LLC, creating a specialized consulting organization dedicated to improving pawnshop operations, profitability, management, valuations, acquisitions, and long-term growth.
2026

Pawnshop Consulting Group celebrates 26 years of service, having worked with more than 600 clients throughout the United States and across 45 countries while remaining a global leader in pawn industry consulting.

Following Cash America’s acquisition of Doc Holliday’s, Jerry moved to Florida to work with investors seeking to expand within the pawn and automobile title-lending industries. The group acquired existing pawnshops and developed several pawn and title-lending operations, including Pawn Max, Inc., Max Title, Inc., and Payday Max, Inc. Between 2000 and 2003, Jerry completed the sale of the pawn operations to Pawn Shop Management Company (PMC) of Fort Worth, Texas.

Jerry formally established Pawnshop Consulting Group, LLC (PCG) in 2000. Through PCG, he provided high-level consulting services involving operational audits, information-system improvements, management oversight, business development, capitalization, and strategic growth. His work with Cash N’ Pawn International, CashWiz Holdings, and other organizations contributed to the development and opening of more than 20 pawn locations throughout the United States and 12 Caribbean countries. PCG has since served more than 600 clients across the United States and in 45 countries worldwide.

Through Pawnshop Consulting Group, Jerry Whitehead has served in numerous leadership and advisory roles with state and national pawn trade associations. These positions have helped him build an extensive network of professional relationships throughout the pawn industry. Over the past 35 years, Jerry and PCG have participated in the sale or acquisition of more than 250 pawnshops while advising hundreds of clients across the United States and internationally.

Jerry and the PCG team also created several pioneering pawn-industry education and networking programs, including the Pawn Peer Focus Groups™, International Pawn Symposiums™, and Pawn Management Camp™ series. Jerry created Crossover EXPO™, an educational regional pawn trade show, and served as a co-producer of the Pawn Summit. For more than 26 years, he has delivered high-level educational programs at pawn conventions, conferences, and industry events throughout the United States, Asia, Mexico, Latin America, Canada, the Caribbean, and London.

Today, Pawnshop Consulting Group is recognized as a global leader in pawn industry consulting. During its 26 years in business, PCG has served more than 600 clients throughout the United States and across 45 countries. The organization remains committed to raising professional standards, strengthening pawnshop performance, and delivering measurable value to every client it serves.

Experience That Moves Pawn Businesses Forward

Discover how Jerry Whitehead and the PCG team apply more than five decades of pawn industry experience to help owners improve performance, profitability, and long-term business value.