The 12 Most Essential Key Performance Indicators for Pawn Shops


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Many pawnshop owners and managers have access to substantial operating data but lack a consistent system for interpreting what the numbers reveal about financial health and performance.


Pawnshops are financial businesses. Understanding key performance indicators allows owners to measure loan growth, loan yield, defaults, inventory productivity, gross profit, cash flow, expenses, and return on assets—and then make better-informed operating decisions.


Use PCG’s free 12-point checklist to identify the essential metrics every pawnshop should monitor and understand.

  • Loan Delta
  • Inventory Turn
  • Return on Assets
  • and more.
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Why Pawnshop Owners Choose PCG

Pawnshop Consulting Group provides customized guidance across virtually every area of pawnshop operations. Drawing on more than 50 years of industry experience and work with more than 600 clients in 45 countries, PCG helps owners strengthen financial performance, operating systems, management, team productivity, technology, marketing, and long-term business value. Every engagement is tailored to the client’s specific operation, challenges, and objectives.

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