2018 CROSSOVER EXPO™ “Turn Your Merchandise into Cash and your Cash Into PSC” – Presented by Brad Huisken Brad Huisken will lead participants through a fun and motivational seminar on Selling Strategies to Maximize Sales. In today’s pawn environment a pawnbroker has to quickly turn merchandise into cash so that he/she can get the cash…
PCG
CROSSOVER EXPO – JACK BROWN PRESENTS – “THROUGH THE SMOKE”
CROSSOVER EXPO 2018 THROUGH THE SMOKE MID-STATES RECYCLING – HIGH-LINE SPONSOR – PRESENTS “THROUGH THE SMOKE” Mid-States Recycling’s own – Jack Brown will be presenting again this year at the EXPO in Orlando. His piece is a continuation on the processes behind the scenes’ on obtaining fair, honest, and reliable assays as it comes to…
CROSSOVER EXPO™ – ZERO FEE CREDIT CARD PROCESSING & IN-HOUSE FINANCING AT EXPO
2018 CROSSOVER EXPO™ PAWN SHOP ZERO FEE CREDIT CARD PROGRAM & IN-HOUSE CONSUMER FINANCING OPTIONS – PCG EXCLUSIVE OFFERING TO THE INDUSTRY At this year’s Crossover EXPO™ in Orlando, we will be featuring a litany of new programs that PCG’s exclusive relationships are offering to the Pawn Industry and several others as well. IN a…
2018 Crossover EXPO™ – How Our Show is Different
2018 CROSSOVER EXPO™ – HOW OUR SHOW IS DIFFERENT 2018 Crossover EXPO™ is coming up September 28th – Oct 1st at the Gaylord Palms Resort once again this year in the Orlando area. PCG in conjunction with the Florida Pawnbrokers Association is producing our 3rd annual event again this year at the Gaylord Palms which…
2018 CROSSOVER EXPO™ – UPDATES
Hello, Fans in Pawn Land! 2018 CROSSOVER EXPO™ – UPDATES 2018 Crossover EXPO™ is coming up September 28th – Oct 1st at the Gaylord Palms Resort again this year in the Orlando area. PCG in conjunction with the Florida Pawnbrokers Association is producing our 3rd annual event again this year at the Gaylord Palms Resort…
Crossover EXPO 2018 – NEXT LEVEL OF CONCIERGE LEVEL SERVICE©
PAWN SHOP CONSULTING GROUP™ – JERRY WHITEHEAD CROSSOVER EXPO 2018 PRESENTATION – NEXT LEVEL OF CONCIERGE LEVEL SERVICE© CROSSOVER EXPO™ 2018, PCG™, and the Florida Pawnbrokers Association WILL be delivering up a very high-level customer service segment centered around “Concierge Level Service©” at this year’s EXPO in Orlando. This year’s piece will be an advanced…
2018 CROSSOVER EXPO – DAVID JOHNS HR METRICS & MANAGEMENT
Hello Fans in Pawn Land! DAVID JOHNS – HUMAN RESOURCE METRICS & MANAGEMENT CROSSOVER EXPO 2018, PCG, and the Florida Pawnbrokers Association would like to welcome back David Johns to the 2018 show in Orlando. David will be previewing yet another “Do not miss” opportunity to witness what the next level of Human Resource metrics…
Crossover EXPO 2018 High-Line Sponsor – BRAVO PAWN SYSTEMS
Hello Fans in Pawn Land! BRAVO PAWN SYSTEMS – CROSSOVER EXPO PCG is proud to be bringing back one of our high-line sponsors again this year to the Crossover EXPO this September in Orlando. Bravo Pawn Systems and Steven Mack will be presenting again this year on the amazing advances they have developed with their…
WHY SHOULD I HAVE A CONSULTANT?
WHY SHOULD I HAVE A CONSULTANT? As some of you may have recently heard when we did our “Concierge Level Presentation” up at the Midwest show, pawn shops are closing at an alarming rate, (more than 5000 have closed in the Philippines alone), retail revenues are in decline, pawn loan balances have been contracting, inventories…
Pawn Shop Business Ethics & Good Moral Conduct
Business Ethics, and Good Code of Moral Conduct Hello Friends and Family in Pawn Land!! Today’s Blog is a very simple one, yet, an age-old adage many in the business world should consider living by. It has to do with good business ethics. It is my belief that all of us in the world of…
Pawn Shop Crossover EXPO 2018
2018 Crossover EXPO INFO The Crossover EXPO is being produced again this year with the Florida Pawnbroker Association to assist the association and the industry by providing more educational trade show options for our folks. PCG specializes in producing high-level events from our famed “Pawn Symposiums” hosted at the Ritz Carlton’s in the Cayman Islands,…
PCG’s Pawn Shop Crossover EXPO 2018
Ladies and Gentlemen in Pawn Land!! CROSSOVER EXPO 2018 INFO PCG is well underway with our preparations for this years Crossover EXPO in Orlando Florida in conjunction with the Florida Pawnbrokers Association. FPA LINK HERE We will be returning for our 3rd year to the 4-Diamond Gaylord Palms Resort in Kissimmee this year, September 28…
Midwest Pawn Shop Consulting
Ladies and Gentlemen in Pawn Land !!The Pawn Shop Consulting Group is proud to be presenting one of our newest presentations on the 15 points of Concierge Level Customer Service and more at the Midwest Pawnbrokers Convention again this year in Louisville KY.The Midwest show this year is May 18th – 20th at the Galt…
PCG Pawn Shop Consulting
PCG Meets with CEO of First Cash http://www.firstcash.com/ Hello Pawn World, I am happy to report that I recently spent a great afternoon visiting with Rick Wessel the CEO of First Cash. As many of you do know, First Cash and Cash America recently merged their two companies together with Mr. Wessel remaining the CEO…
PCG Pawn Shop Focus Groups
YES, PCG IS DESCENDING ONTO DICK’S PAWN IN MYRTLE BEACH FOR OUR SPRING GATHERING OF OUR FOCUS GROUP https://dickspawn.com/ PCG Pawn Peer Focus Groups Are you as a business owner or management interested in taking part of a revolutionary game-changing way to enhance your business acumen, the performance of your operation(s) and make more money…
Pawn Shops Financing Programs
Hello Pawn Fans, I don’t need to tell any of you that’ in today’s competitive environment, it remains increasingly difficult to maintain same-store sales year over year with the rapid rates of product obsolescence, increasing online competition, and much more.PCG is proud to offer up a couple of additional product services in the areas of…
Pawn Shop Cash Discount Program
PCG is expanding on a program we introduced last year at our Crossover EXPO !! PCG has several solutions we are offering in the Industry and yes, our programs are pawn and gun friendly! First of all, it’s a CASH DISCOUNT PROGRAM, NOT a surcharge or convenience fee program Very simple, small customer fee is…
Pawn Shop Consulting Business Model
Hello Pawn Fans around the world !! Updates from the Pawn Shop Consulting Group are as follows:We have successfully relocated our offices to Burleson TexasWe are moving forward with our Crossover EXPO scheduled for September 28th – October 1st at the Gaylord Resort in Orlando FloridaPCG will be speaking this year at the Midwest Pawnbrokers Convention,…
Pawn Shop Cyber Security
The most vulnerable area for the Industry today far exceed just the Physical Assets of the Operations!! The Number ONE Threat Today to your business IS: Cyber Security Today, it is NO longer a question of IF we will be attacked, it’s when, also it is not a question of are we safe, because we…
Pawn Shop Consultation
Pawn Shop Consulting Hello Folks, As many of our followers have heard through our public speaking opportunities and more, the Industry has changed more in the last 30 years than in the previous 3000 years of its existence. Today, change is happening at light speed and the industry is witnessing more store closures than at…
Pawn Shop Consulting Holiday
Ladies and Gentleman in Pawnland !! HOLIDAY WISHES On behalf of the Pawn Shop Consulting Group and myself, I wanted to take this time to wish all our fans, followers, and family the best of the Holiday Season! It’s hard to believe that another year has beamed right on by us. My grandfather said to…
Crossover EXPO Pawn Shop Consulting
Crossover EXPO II – Trade Show Schedule Friday September 22nd GEMS Facility Set UP Trade Show Exhibit Hall (A) 10AM Preshow set up – Crossover TEAM 10AM – Noon Event Registration Opens 2PM – 6PM Saturday September 23rd Registration Opens at 8AM – 4PM – Exhibit Hall A Vendor Set UP 8AM till 4PM –…
Pawn Shop Expo
Folks, PCG is rolling out an exciting new program that eliminates Credit Card Processing FEES completely, potentially saving our clients 10’s of thousands of dollars per year, check out what will be featured at this years Crossover EXPO:CASH DISCOUNT PROGRAM – ELIMINATES PROCESSING FEES! FREE TERMINAL (see below)This year the Crossover EXPO is proud to…
Pawn Shop News
Ladies and Gentleman in Pawnland!I am happy to report that David Johns will be presenting a very informative “One of Kind” presentations this year at the EXPO, entitled:“Millennials – Hiring & Training Generation Y – The World’s Largest EVER WorkforceAS many of you may know, David has a long history in the world of Human…
Pawn Shop Expo 2017
Top Dollar Paid for Diamonds, Estate Goods, Watches – Crossover EXPO https://youtu.be/FUacL878LYw Folks, PCG and the EXPO team have assembled some of the best of the best when it comes to properly evaluating your goods to sale, trade, and even buy from our group of select vendors. BRING YOUR DIAMOND GOODS, ESTATE JEWELRY, WATCHES, BULLION…
Pawn Shop News
Ladies and Gentlemen in Pawn Land !! Jack Hartsoe’s Group – Sparrow Heart out of Texas has registered for the Crossover EXPO. Jack is a long time friend of the Pawn Industry who has worked with many organizations over the years and served on the Board of Directors for the NPA for quite sometime as…
Pawn Shop Event Attendees
Ladies and Gentlemen in Pawn Land !! We at the Crossover EXPO are proud to announce that for any of you who may be bringing your children, or want to be kids yourself, we have a Disney Discount Program available exclusively for our EXPO attendees. Once again dates for our EVENT – Crossover EXPO are…
Zero Fee Credit Card Services & Customer Loyalty Program
Zero Fee Credit Card Services & Customer Loyalty Program This year the Crossover EXPO is proud to introduce another one of our vendor sponsors, Mr. Michael Kaplan with SecuraBull. Michael will be introducing two pieces at this years event during his presentation on Saturday the 23d. One of his pieces will be on the Zero…
BRAVO – Are You Looking for a More Profitable Future?
BRAVO TAKES HIGH-LINE SPONSORSHIP AT CROSSOVER EXPO 2017 Seminar offered by Steve Mack at the show this year – Are You Looking for a More Profitable Future? Presented by Steve Mack, Founder, Bravo Pawn Systems How will your store improve profits and survive in this New World of Online Shopping? Learn how to provide a…
Crossover EXPO – ANYONE WELCOME PAWN Trade Show
Ladies and Gentlemen in Pawn Land !Crossover EXPO is open for Business!!PCG and the Crossover EXPO folks are here to WELCOME ANYONE who wishes to attend our events. The event is open to anyone 18 or older, has a valid ID, is in the business, want’s to be in the business, or for businesses or…
PCG – Key Performance Indicators – Crossover EXPO
Ladies and Gentleman in Pawnland and more! PCG is proud to announce as an addendum to our “Best Practices” piece we will be speaking about at this years Crossover EXPO, we are also going to do a piece of the Key Performance Indicators and the expanded views on Financial Metrics. This presentation will be…
PCG – “Best Practices” Presentation Crossover EXPO
Ladies and Gentleman in Pawnland! PCG is proud to announce that we will be doing a “Crossover EXPO ONLY” presentation of our newest “Best Practices” technique presentation at this years Crossover EXPO. PCG has a world-wide client base, and on behalf of myself “Jerry Whitehead” I have had a lifetime of activity in the Pawn…
CPA – Pawn Specific TAX specialist to Speak at Crossover EXPO
Ladies and Gentleman in Pawnland, I am happy to inform all of you that a long term associate of PCG’s will be speaking again this year at the Annual Crossover EXPO in Orlando. Woody Mathews is a TAX specialist, and today works with several dozen PCG clients in the Pawn World and has become one…
Jack Brown from Mid-States Presents at Crossover EXPO 2017
This year the Crossover EXPO, L.L.C. (September 22nd – 25th 2017) team is proud to present Jack Brown again this year, his presentation takes you inside the processes behind the scenes when it comes to processing your precious metals and diamonds. This is a DO NOT MISS opportunity to witness the processes up close and…
Crossover EXPO adds Chronofy as Presenter and Industry Partner
Ladies and Gentleman, We are proud to announce that we have just added Chronofy to our line up of presenters for our upcoming event and trade show in Orlando this September. We have also created an industry partner relationship with Chronofy as well. Chronofy is what appears to be the Industry leader with property identifying,…
More Updates on the Crossover EXPO 2017
Ladies and Gentleman, This years event promises to be like no other event that goes on in the Pawn or AFS industries. We strive to bring the best of the best of various industry leaders and respected professionals in their fields to deliver the latest information that can benefit your businesses for a lifetime. The…
2017 Crossover EXPO UPDATE
Ladies and Gentleman, The 2017 Crossover EXPO is coming up in September, the 22nd – 25th again at the Gaylord Hotel in Orlando Florida. This year we are using CVENT to complete our online digital registration process for this years event. Our CVENT site should be online and live by June 15th at the latest.…
2017 PCG Pawn Peer Focus Groups
Are you as a business owner or management interested in taking part of a revolutionary game-changing way to enhance your business acumen, the performance of your operation(s) and make more money while developing close, lifelong friends and relationships with others in your industry while studying their business models as well as yours up close and…
UPDATES FOR THE CROSSOVER EXPO
2016 CROSSOVER EXPO – ORLANDO FLORIDA Conference & Trade Show May 9th through May 12th Fellow Pawn Fans and More We are still accepting registrations for the event even up to and at the show, so register today to get on the list and in the show!! A $199 investment gets you all the presentations,…
CROSSOVER EXPO – HOTEL SOLD OUT MONDAY MAY 9TH
2016 CROSSOVER EXPO – ORLANDO FLORIDA Conference & Trade Show May 9th through May 12th Fellow Pawn Fans and More We are fast approaching one of the BEST educational and trade-show programs held anywhere in the world today. The CROSSOVER EXPO this year is shaping up very nicely with over 15 high level educational seminars…
CROSSOVER EXPO Presenter Schedule
2016 CROSSOVER EXPO – ORLANDO FLORIDA Conference & Trade Show May 9th through May 12th Fellow Pawn Fans and More We are fast approaching one of the BEST educational and trade-show programs held anywhere in the world today. The CROSSOVER EXPO this year is shaping up very nicely with over 15 high level educational seminars…
CROSSOVER EXPO UPDATES MAY 9TH – 12TH
2016 CROSSOVER EXPO – ORLANDO FLORIDA Conference & Trade Show May 9th through May 12th Fellow Pawn Fans and More We are fast approaching one of the BEST educational programs held anywhere in the world today. The CROSSOVER EXPO this year is shaping up very nicely with over 15 high level educational seminars being presented…
CROSSOVER EXPO PRESENTER BIO’S & UPDATES
2016 CROSSOVER EXPO – ORLANDO FLORIDA Conference & Trade Show May 9th through May 12th Fellow Pawn Fans and More NOWHERE ELSE IN THE USA OR ANY COUNTRY PCG HAS A PRESENCE IN ARE WE SEEING SUCH AN EPIC LINE UP OF PROFESSIONALS PRESENTING SUCH A DIVERSE RANGE OF SUBJECT MATTER. Our businesses are challenged…
CROSSOVER EXPO – VENDOR & SPONSOR UPDATES
2016 CROSSOVER EXPO – ORLANDO FLORIDA Conference & Trade Show May 9th through May 12th Ladies and Gentleman, Come and witness THE most EDUCATIONAL Trade Show of it’s kind in the USA today! $199 gets you all of the following: We have assembled a list of presenters and topic matter that will educate, stimulate, and…
Updates for the CROSSOVER EXPO ORLANDO MAY 9TH – 12TH 2016
2016 CROSSOVER EXPO – ORLANDO FLORIDA Conference & Trade Show May 9th through May 12th Ladies and Gentleman, We are less than two months out now on the CROSSOVER EXPO coming up May 9th – 12 in Orlando Florida. We have been very busy behind the scenes to make this production one of the most…
2016 Vendor – PCG Symposium & Conference Trade Show INFO
Information for our Vendor Supporters for our upcoming 2016 Symposium Conference & Trade Show in Orlando Florida May 9th – 12th 2016 What types of Product and Services will be offered to our participants PCG is expanding our shows to include a wider range of participants and industries in an effort to combine our efforts…
2016 PCG Symposium Conference & Trade Show May 9th – 12th
2016 PCG Symposium Conference & Trade Show PCG’s Symposium Concepts and productions intend to deliver up some of the most optimal full-service educational trade shows being provided in the pawn space and in other related industries to date. It is our desire to enhance the overall experience for the attendees as well as our vendor…
PCG International Pawn Peer Groups Gather in Aruba
PCG International Pawn Focus Group heading to Aruba PCG is proud to announce that we are kicking off our Spring Session of our Annual Focus Group meetings in Aruba the week of May the 11th – 15th. This journey takes us down to the beautiful country for our case profile and study of LaEstrella and…
2016 and 2017 Pawn Symposium Conference & Trade Show Update
PCG is proud to announce that we are taking our Pawn Symposium concepts that we produced back in 2011 and 2012 in the Cayman Islands and are expanding and rolling out our 3rd Annual “Pawn Symposium Conference & Trade Show in Orlando Florida” Dates for our 2016 show are May 9th through May 12th and…
PCG Announces Trade-show Production for 2016 and Beyond
Ladies and Gentlemen in Pawnland! Over the past decade PCG has created a number of educational programs and formats to enhance the capabilities of business owner’s along with management personnel through our active collaboration, and participation along with networking with many colleagues and various providers in the Pawn space today. Some of the programs we have…
PCG Recaps 2014 and Beyond
Ladies and Gentlemen in Pawnland! As we quickly approach the ending of yet another year, I wanted to take this opportunity to give praise and thanks for yet another very blessed one for PCG and our growing global client base. Recently my son, Justin Whitehead graduated from college this year with honor grades that exceeded…
PCG adds Brian Garrett of Tom’s Pawn on as staff Consultant
Ladies and Gentlemen in Pawnland! PCG is Proud to announce that we have officially inducted another well rounded Pawn professional into the PCG arena’ of Consultants. We have added Brian Garrett out of Clute Texas of Tom’s Pawn to the arsenal of Pawn Pro’s to our collective of professionals in our corral. Brian has grown…
PCG Speaks at 2014 Southeast Pawn Tradeshow in Greenville SC Sept 5th – 7th
Ladies and Gentlemen in Pawnland! PCG Speaking at the 2014 Southeast Regional Tradeshow & Convention Its official PCG will be presenting again at the Southeast show coming up this month in Greenville South Carolina. We will be presenting one of our high-level interactive workshops focused on current industry trends and best practices as witnessed and…
Pawn Drama Continues
Pawn – Banks – Government Ladies and Gentlemen in Pawnland! PCG Followers, As a 2nd generation pawnbroker with more than 40 years in the space, I remain amazed of how much the industry has transformed and come into the mainstream. Being out there in the public’s eye like no time in our history has good…
PCG Updates – Work-Shop Series Ft. Worth Texas August 2014
Ladies and Gentlemen in Pawnland! Updates for THE “Strategic Operational Enhancement Work Shop Series” Dates for our first roll out this season will be August 23rd – 25th in Ft. Worth Texas. PCG Cowtown (Ft. Worth Texas) Work-Shop We have selected the 4-Diamond – Worthington Renaissance Hotel in Downtown Ft. Worth to host our first…
Updates – PCG Strategic Operational Enhancement Work-Shop Series
Ladies and Gentlemen in Pawnland! Updates for THE “Strategic Operational Enhancement Work Shop Series” Dates for our first roll out this season will be August 23rd – 25th in Ft. Worth Texas. This industry has changed more in the past 30 years than in its prior 3000 years of existence. The one constant that we…
“PCG Strategic Operational Enhancement Work Shop Series”
Ladies and Gentlemen in Pawnland! PCG Announces THE “Strategic Operational Enhancement Work Shop Series” Dates are August 23rd – 25th PCG is back on track with our line-up of all new high-line educational practices and programs that pawnbrokers operating on any level will enjoy with SIGNIFICANT takeaways offered at the upcoming work-shop series of 2014…
PCG Discussion “Online Lenders” & the newly created “Consumer Finance Protection Bureau”
Ladies and Gentlemen in Pawnland! There are several interesting subjects I would like to discuss on today’s important updates and also to thank all of our subscribers for their diligence and continued support of PCG’ programs and efforts to inform – improve and enlighten our industry. As an active vendor member of the California Pawnbrokers…
PCG returns from Cambodia, Philippines, New Zealand & Maui – PCG Updates
Ladies and Gentlemen in Pawnland! What an incredible journey PCG has been blessed with early on in this year of 2014. Most recently we finished up our tour of duty on the other side of the world with client stops in Cambodia, Philippines, New Zealand and Maui We worked with a number of very exciting…
PCG’s – Executive Leadership Camp III May 14th – 16th
Ladies and Gentlemen in Pawnland! We have the following updates for our upcoming camp in May. We will be at the Hyatt Regency Orlando International Airport Location @ 9300 Jeff Fuqua Blvd Orlando, FL 32827 407-825-1234 This upcoming camp promises to be unlike any of the others we have had up to this date. Camp…
PCG’s Leadership Camp Updates
Ladies and Gentlemen in Pawnland!! It brings me great pleasure to share with all of you some of the feedback we recently experienced at our Executive Leadership Camp that we just hosted this past January up in Orlando Florida. A word that I used a few times at our Pawn Symposium sized this event up…
PCG Announces Dates for second 2012 Pawn Leadership Camp
Ladies and Gentlemen in Pawnland! I am happy to announce we have established our dates for our second Executive Leadership Camp for 2012. The dates for this event will be March 14th – 16th and will be hosted at the same property we are hosting the January Camp and that will be at the Orlando…
Pawn Shop Social Networking
Ladies and Gentlemen in Pawnland — I offer the following thoughts for your considerations. Do you know what the largest communication network on the planet is today? Do you know how big Facebook’s Presence is in the world today? Do you know how fast an action, a government, an incident can go viral? Fortunately or…


