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    CROSSOVER EXPO™ – ZERO FEE CREDIT CARD PROCESSING & IN-HOUSE FINANCING AT EXPO

    2018 CROSSOVER EXPO™ PAWN SHOP ZERO FEE CREDIT CARD PROGRAM & IN-HOUSE CONSUMER FINANCING OPTIONS – PCG EXCLUSIVE OFFERING TO THE INDUSTRY At this year’s Crossover EXPO™ in Orlando, we will be featuring a litany of new programs that PCG’s exclusive relationships are offering to the Pawn Industry and several others as well. IN a…

    2018 CROSSOVER EXPO™ – UPDATES

    Hello, Fans in Pawn Land! 2018 CROSSOVER EXPO™ – UPDATES 2018 Crossover EXPO™ is coming up September 28th – Oct 1st at the Gaylord Palms Resort again this year in the Orlando area. PCG in conjunction with the Florida Pawnbrokers Association is producing our 3rd annual event again this year at the Gaylord Palms Resort…

    Crossover EXPO 2018 – NEXT LEVEL OF CONCIERGE LEVEL SERVICE©

    PAWN SHOP CONSULTING GROUP™ – JERRY WHITEHEAD CROSSOVER EXPO 2018 PRESENTATION – NEXT LEVEL OF CONCIERGE LEVEL SERVICE© CROSSOVER EXPO™ 2018, PCG™, and the Florida Pawnbrokers Association WILL be delivering up a very high-level customer service segment centered around “Concierge Level Service©” at this year’s EXPO in Orlando. This year’s piece will be an advanced…

    WHY SHOULD I HAVE A CONSULTANT?

    WHY SHOULD I HAVE A CONSULTANT? As some of you may have recently heard when we did our “Concierge Level Presentation” up at the Midwest show, pawn shops are closing at an alarming rate, (more than 5000 have closed in the Philippines alone), retail revenues are in decline, pawn loan balances have been contracting, inventories…

    Pawn Shop Crossover EXPO 2018

    2018 Crossover EXPO INFO The Crossover EXPO is being produced again this year with the Florida Pawnbroker Association to assist the association and the industry by providing more educational trade show options for our folks. PCG specializes in producing high-level events from our famed “Pawn Symposiums” hosted at the Ritz  Carlton’s in the Cayman Islands,…

    Midwest Pawn Shop Consulting

    Ladies and Gentlemen in Pawn Land !!The Pawn Shop Consulting Group is proud to be presenting one of our newest presentations on the 15 points of Concierge Level Customer Service and more at the Midwest Pawnbrokers Convention again this year in Louisville KY.The Midwest show this year is May 18th – 20th at the Galt…

    PCG Pawn Shop Consulting

    PCG Meets with CEO of First Cash http://www.firstcash.com/ Hello Pawn World, I am happy to report that I recently spent a great afternoon visiting with Rick Wessel the CEO of First Cash. As many of you do know, First Cash and Cash America recently merged their two companies together with Mr. Wessel remaining the CEO…

    PCG Pawn Shop Focus Groups

    YES, PCG IS DESCENDING ONTO DICK’S PAWN IN MYRTLE BEACH FOR OUR SPRING GATHERING OF OUR FOCUS GROUP https://dickspawn.com/ PCG Pawn Peer Focus Groups Are you as a business owner or management interested in taking part of a revolutionary game-changing way to enhance your business acumen, the performance of your operation(s) and make more money…

    Pawn Shops Financing Programs

    Hello Pawn Fans, I don’t need to tell any of you that’ in today’s competitive environment, it remains increasingly difficult to maintain same-store sales year over year with the rapid rates of product obsolescence, increasing online competition, and much more.PCG is proud to offer up a couple of additional product services in the areas of…

    Pawn Shop Cash Discount Program

    PCG is expanding on a program we introduced last year at our Crossover EXPO !! PCG has several solutions we are offering in the Industry and yes, our programs are pawn and gun friendly! First of all, it’s a CASH DISCOUNT PROGRAM, NOT a surcharge or convenience fee program Very simple, small customer fee is…

    Pawn Shop Consulting Business Model

    Hello Pawn Fans around the world !! Updates from the Pawn Shop Consulting Group are as follows:We have successfully relocated our offices to Burleson TexasWe are moving forward with our Crossover EXPO scheduled for September 28th – October 1st at the Gaylord Resort in Orlando FloridaPCG will be speaking this year at the Midwest Pawnbrokers Convention,…

    Pawn Shop Cyber Security

    The most vulnerable area for the Industry today far exceed just the Physical Assets of the Operations!! The Number ONE Threat Today to your business IS: Cyber Security Today, it is NO longer a question of IF we will be attacked, it’s when, also it is not a question of are we safe, because we…

    Pawn Shop Consultation

    Pawn Shop Consulting Hello Folks, As many of our followers have heard through our public speaking opportunities and more, the Industry has changed more in the last 30 years than in the previous 3000 years of its existence. Today, change is happening at light speed and the industry is witnessing more store closures than at…

    Pawn Shop Consulting Holiday

    Ladies and Gentleman in Pawnland !! HOLIDAY WISHES On behalf of the Pawn Shop Consulting Group and myself, I wanted to take this time to wish all our fans, followers, and family the best of the Holiday Season! It’s hard to believe that another year has beamed right on by us. My grandfather said to…

    Pawn Shop Expo

    ­­­­­­­­­­­­­­­­­­­ Folks, PCG is rolling out an exciting new program that eliminates Credit Card Processing FEES completely, potentially saving our clients 10’s of thousands of dollars per year, check out what will be featured at this years Crossover EXPO:CASH DISCOUNT PROGRAM – ELIMINATES PROCESSING FEES!  FREE TERMINAL (see below)This year the Crossover EXPO is proud to…

    Pawn Shop News

    Ladies and Gentleman in Pawnland!I am happy to report that David Johns will be presenting a very informative “One of Kind” presentations this year at the EXPO, entitled:“Millennials – Hiring & Training Generation Y – The World’s Largest EVER WorkforceAS many of you may know, David has a long history in the world of Human…

    Pawn Shop Expo 2017

    Top Dollar Paid for Diamonds, Estate Goods, Watches – Crossover EXPO https://youtu.be/FUacL878LYw Folks, PCG and the EXPO team have assembled some of the best of the best when it comes to properly evaluating your goods to sale, trade, and even buy from our group of select vendors. BRING YOUR DIAMOND GOODS, ESTATE JEWELRY, WATCHES, BULLION…

    Pawn Shop News

    Ladies and Gentlemen in Pawn Land !! Jack Hartsoe’s Group – Sparrow Heart out of Texas has registered for the Crossover EXPO. Jack is a long time friend of the Pawn Industry who has worked with many organizations over the years and served on the Board of Directors for the NPA for quite sometime as…

    Pawn Shop Event Attendees

    Ladies and Gentlemen in Pawn Land !! We at the Crossover EXPO are proud to announce that for any of you who may be bringing your children, or want to be kids yourself, we have a Disney Discount Program available exclusively for our EXPO attendees. Once again dates for our EVENT – Crossover EXPO are…

    2017 Crossover EXPO UPDATE

    Ladies and Gentleman, The 2017 Crossover EXPO is coming up in September, the 22nd – 25th again at the Gaylord Hotel in Orlando Florida. This year we are using CVENT to complete our online digital registration process for this years event. Our CVENT site should be online and live by June 15th at the latest.…

    2017 PCG Pawn Peer Focus Groups

    Are you as a business owner or management interested in taking part of a revolutionary game-changing way to enhance your business acumen, the performance of your operation(s) and make more money while developing close, lifelong friends and relationships with others in your industry while studying their business models as well as yours up close and…

    UPDATES FOR THE CROSSOVER EXPO

    2016 CROSSOVER EXPO – ORLANDO FLORIDA Conference & Trade Show May 9th through May 12th Fellow Pawn Fans and More We are still accepting registrations for the event even up to and at the show, so register today to get on the list and in the show!! A $199 investment gets you all the presentations,…

    CROSSOVER EXPO Presenter Schedule

    2016 CROSSOVER EXPO – ORLANDO FLORIDA Conference & Trade Show May 9th through May 12th Fellow Pawn Fans and More We are fast approaching one of the BEST educational and trade-show programs held anywhere in the world today. The CROSSOVER EXPO this year is shaping up very nicely with over 15 high level educational seminars…

    PCG Recaps 2014 and Beyond

    Ladies and Gentlemen in Pawnland! As we quickly approach the ending of yet another year, I wanted to take this opportunity to give praise and thanks for yet another very blessed one for PCG and our growing global client base. Recently my son, Justin Whitehead graduated from college this year with honor grades that exceeded…

    PCG Speaks at 2014 Southeast Pawn Tradeshow in Greenville SC Sept 5th – 7th

    Ladies and Gentlemen in Pawnland! PCG Speaking at the 2014 Southeast Regional Tradeshow & Convention Its official PCG will be presenting again at the Southeast show coming up this month in Greenville South Carolina. We will be presenting one of our high-level interactive workshops focused on current industry trends and best practices as witnessed and…

    Pawn Drama Continues

    Pawn – Banks – Government Ladies and Gentlemen in Pawnland! PCG Followers, As a 2nd generation pawnbroker with more than 40 years in the space, I remain amazed of how much the industry has transformed and come into the mainstream. Being out there in the public’s eye like no time in our history has good…

    PCG Discussion “Online Lenders” & the newly created “Consumer Finance Protection Bureau”

    Ladies and Gentlemen in Pawnland! There are several interesting subjects I would like to discuss on today’s important updates and also to thank all of our subscribers for their diligence and continued support of PCG’ programs and efforts to inform – improve and enlighten our industry. As an active vendor member of the California Pawnbrokers…

    PCG’s Leadership Camp Updates

    Ladies and Gentlemen in Pawnland!! It brings me great pleasure to share with all of you some of the feedback we recently experienced at our Executive Leadership Camp that we just hosted this past January up in Orlando Florida. A word that I used a few times at our Pawn Symposium sized this event up…

    Pawn Shop Social Networking

    Ladies and Gentlemen in Pawnland — I offer the following thoughts for your considerations. Do you know what the largest communication network on the planet is today? Do you know how big Facebook’s Presence is in the world today? Do you know how fast an action, a government, an incident can go viral? Fortunately or…