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  • Jerry Whitehead

    Global Pawn Shop Consulting:

    Global Pawn Shop Consulting: How to Increase Profitability, Scale Operations, and Maximize Business Value By Jerry Whitehead | Pawnshop Consulting Group, LLC Introduction: The Reality of Today’s Pawn, Retail & Firearm Markets Operating a successful pawn shop, retail business, or firearm-based operation today requires far more than basic industry knowledge. Margins are tighter, competition is…

    PCG Legendary Focus Group Heading to Norfolk VA – Superior Pawn & Gun & Chesapeake Square Pawn

    PCG Legendary Focus Group Heading to Norfolk VA – Superior Pawn & Gun and Chesapeake Square Pawn   “PCG PAWN PEER FOCUS GROUP HEADING TO Norfolk Virginia”   Pawnshop Consulting Group‘s Legendary Pawn Peer Focus Groups is descending on to one of Virginia’s famous historical cities for our spring gathering of 2026 in Norfolk Virginia!  …

    Pawn Shops IN Demand

    Pawn Shops — In Demand! Pawn shops are in demand, and PCG recently closed a 5‑store transaction on the West Coast — valued at well over $10 million dollars. We’re now in the process of closing 2 more stores in South Florida, and 5 in another SE State currently under contract. We hear regularly from clients…

    2025 International Pawn Symposium Pawn Shop Tour – Graycliff Restaurant Outing Nassau

    2025 International Pawn Symposium   2025 International Pawn Symposium Pawn Shop Tour & Graycliff Restaurant Outing Nassau   It’s official, we will be doing an offsite Pawn Shop Tour while at the 2025 International Pawn Symposium     AS part of the Social Networking Event for Tuesday the 13th, we will have (40) spaces available…

    PCG Legendary Focus Group Heading to Mega Pawn – California

    PCG Legendary Focus Group Heading to Mega Pawn IN California     “PCG PAWN PEER FOCUS GROUP HEADING TO Anaheim California”   That’s Right, Pawnshop Consulting Group‘s Legendary Pawn Peer Focus Groups is descending on to one of California’s major cities for our spring/summer gathering of 2025 in Anaheim California!   This Pawn Peer Group is in its…

    Justin Whitehead to Present at the International Pawn Symposium in Atlantis

    Update for the International Pawn Symposium in Atlantis PCG International Pawn Symposium   Ladies and Gentleman in Pawn Land! There have been many developments since our announcement for the return of the Pawnshop Consulting Group’s International Pawn Symposium.   2025 Theme – “In search of lost knowledge and treasure in the ancient city of Atlantis”!…

    2025 International Pawn Symposium

    2025 International Pawn Symposium   At long last, Pawnshop Consulting Group is bringing the International Pawn Symposium back!   PCG promoted two of these events in the past, one at the Ritz Carlton in Naples Florida and the other one at the Ritz Carlton on five mile beach in Georgetown in the Cayman Islands. Both…

    Presenter’s Outline for the International Pawn Symposium in Atlantis

    Presenter’s Outline for the International Pawn Symposium in Atlantis PCG International Pawn Symposium Ladies and Gentleman in Pawn Land! There have been many developments since our announcement for the return of the Pawnshop Consulting Group’s International Pawn Symposium. 2025 Theme – In search of lost knowledge and treasure, in the ancient city of Atlantis! Dates…

    PCG – Presenting at both the Midwest Convention and the NPA Pawn EXPO Show in Las Vegas

    PCG – Presenting at both the Midwest Convention and the NPA Pawn Expo Show in Las Vegas   First Up: Pawnshop Consulting Group’s Jerry Whitehead will be presenting at the upcoming Midwest Show in Indianapolis May 17th – 19th. Speaking on behalf of myself (Jerry Whitehead) I am so proud of the Midwest group – in…

    Pawnshop Consulting Group Speaking at CAPA Long Beach CA in September

    Pawnshop Consulting Group is proud to be speaking again at CAPA – California Pawnbrokers Association Show in Long Beach California!! Pawnshop Consulting Group’s Jerry Whitehead will be speaking on Saturday, September the 30th at 11:30 AM We will be focusing on current industry trends and predictions in the USA with live audience feedback and participation! Jerry…

    PAWNSHOP CONSULTING SERVICES

    PAWNSHOP CONSULTING SERVICES Pawnshop Consulting Services and their necessity in this vastly changing landscape in which we live in are more necessary than ever before.   As the founder of the Pawnshop Consulting Group and a second generation pawnbroker, I am proud to be celebrating 50 years in the industry this year (2024). For better…

    Pawn Shops IN Demand

    Pawn Shops IN Demand! Pawn Shops are IN Demand and PCG recently closed another another 5-store deal valued in excess of 10.8 Million Dollars on the West Coast. We are in the process of closing another store deal in Iowa as well.    Were hearing from our clients almost daily they are being cold-called by…

    PCG – Presentation at Elevate Pawn Symposium in Vail Colorado March 12th -16th 2023

    PCG Presentation for the Elevate Pawn Symposium this coming March is titled:   “How to achieve operational superiority and continuous advancement of the Key Performance Indicators in the Pawn Industry today”   The presentation that I will be doing at the Elevate Pawn event going on in Vail Colorado this year is derived from a…

    PCG Expanded Virtual Training Formats with PawnTrain

    PCG Expanded Virtual Training Formats with PawnTrain   Pawnshop Consulting Group along with our affiliate partner PawnTrain are offering expanded virtual-training formats and additional high-level training to our hundreds of of options available on our combined web site, Pawntrain.com.   These are just some of our expanded virtual-training formats that Pawnshop Consulting Group and PawnTrain…

    Pawnshop Valuations

    Pawnshop Valuations and the Importance thereof Pawn Family and Friends, Today’s Blog is an important one and has to do with Valuations. Many of you may know that Pawnshop Consulting Group and Jerry Whitehead specifically have been involved in the mergers & acquisitions side of the Pawn Industry for several decades. To date, through my…

    Sales Tax You Say?

    Sales Tax You Say?   Pawn Family & Friends   Today’s blog is inspired by some content going around on one of the FB channels that is pawn related. This topic has gone around for generations as far my experiences are concerned and I would like to share my overall opinions about various practices in…

    PCG Pawn Shop Focus Groups

    PCG has our dates set for the Fall meeting of our Legendary Focus Groups as we will be descending down to the Anaheim area of Southern California to visit Scott Tiemann of Mega Pawn and his other newly acquired store this coming October 4th – 7th. PCG’s Focus Groups are coming into their 9th year…

    Pawn Shop Industry

    Changing Environment for the Pawn Industry and how to Define Your Niche The Pawn industry has been witnessing some dramatic changes on a global basis and the very ground on which we stand upon is shifting right under out feet. Prior to Covid we had been witnessing contracting Loan Balances across the US market up…

    Pawn Shop Peer Focus Groups

    PCG Introduces ONLINE – FOCUS GROUP COMMUNITIES Ladies and Gentlemen in Pawn Land,  PCG is proud to introduce our next generation of high-level online communities with the introduction of our Pawn Peer Focus Group Communities.   As some of you may know, PCG has the industry’s only Pawn Peer Focus Group and is currently in our 10th year of…

    Pawn Shop Loans

    Ladies and Gentlemen in Pawn Land,  Pawn Shop Consulting Group has been getting flooded with incoming traffic via phone, text, email, and various video formats we utilize for our community to communicate and stay in touch with us.   These are uncertain times we are witnessing, and as a result a number of markets in the USA and…

    PCG Pawn Shop Industry

    PCG Pandemic Initiatives & Suggestions Pawn IndustryLadies and Gentlemen in Pawn Land,In an attempt to stay in front of a very fluid situation with the current global Pandemic spreading rapidly, we are providing some suggestions for our global pawn client groups and the Industry in general. PCG has been getting a lot of incoming traffic in…

    Pawn Shop Consulting Group

    PCG’s Global initiatives in the Pawn Shop Consulting Space Ladies and Gentlemen in Pawn Land, The world is currently going through a global Pandemic and as such is on standby globally with varying levels of economic distress and more as a result. PCG has been communicating with clients of ours from around the world with…

    International Pawn Shop Symposium

    PCG Brings Back the “International Pawn Symposium™” Maui Hawaii 2021 Folks, it’s true, PCG has had a lot of inquiry and demand to bring back our famed “International Pawn Symposium™” History Serving the Pawn Industry Specifically AS the founder of the Pawn Shop Consulting Group™ with decades of experience, I have served on countless committees…

    Pawn Shop Symposium

    Ladies and Gentlemen in Pawn Land,   It’s official, PCG is working on bringing back our famed International Pawn Symposium!   International Pawn Symposium History   Some years back and after encouragement from one of the trade associations, PCG elected to produce some events unlike anything witnessed in the Pawn Industry.   PCG Produced 2-International…

    Pawn Shop Business Valuation

    Why have a Pawn Shop Business Valuation?   For years, PCG has been involved in the Mergers & Acquisitions side of our industry. As a result, a big part of this endeavor has to do with properly valuating businesses and compiling a deep analysis of the stores data, some basic market analysis, and much more.…

    Pawn Shop Summit

    Ladies and Gentlemen in Pawn Land!! I am happy to report that the “Pawn Summit” recently hosted by PCG and BRAVO systems was a huge success in Dallas Texas. The format for this event was very similar to PCG’s “International Pawn Symposiums” that we have done in prior years. We had a great level of…

    Pawn Shop Summit Discount

    PCG and Bravo are offering a “Pre-show” discount for our upcoming event in Dallas Texas. The Pawn Summit is schedule this October 5th and 6th at the OMNI Mandalay Resort in Las Colinas Texas. The event is a co-sponsored event by PCG and BRAVO and features some of of the most notable presenters in the…

    Steven Mack Pawn Shop Summit

    PCG and BRAVO are proud to announce that STEVEN MACK will be presenting several subject matters at this year’s Pawn Summit this October 5th and 6th at the 4-Diamond OMNI Mandalay Resort in Las Colinas, Dallas Texas. Steven has had a long and an extensive career in the Pawn Industry. One of his feature presentations…

    Lending Pawn Shop

    PCG and Bravo are proud to announce, Las Vegas’s own “Michael Mack” will be presenting at this years Pawn Summit. Michael will be discussing how he has developed one of the best “high-end” luxury lending businesses in the Pawn Industry today. This will be a real opportunity to hear it up close and upfront from…

    Pawn Shop Consulting You Say

    Jerry Whitehead I find it interesting that the Pawn World is challenged in more ways than it has ever been in it’s 3000+ year existence. AS many of you know, PCG has been in the consulting arena now for close to 20 years and I have personally been in the Pawn world for more than…

    High-End Pawn Shop Business

    BLUESTONE TRADING PRESENTS AT “PAWN SUMMIT” PCG is proud to announce Bluestone Trading’s Own – RB Grampp Jr. who will be doing a high-level presentation as well as a sponsorship for this year’s “Pawn Summit” which will be held at the 4-Diamond OMNI Mandalay Resort in Las Colinas TX October 5th and 6th. The Pawn…

    Gunbroker at Pawn Shop Summit

    PCG and BRAVO are proud to announce that the CEO and Founder of GunBroker.com and his partner will be doing high-level presentations at this year’s Pawn Summit coming up this October at the OMNI Mandalay 4-Diamond Resort in Las Colinas Texas. This event promises to be unlike any event in the Pawn World up to…

    Pawn Shop Summit Schedule

    PCG and Bravo are proud to announce our Preliminary Schedule of Speakers and Presenters for this Year’s upcoming “Pawn Summit”. The Pawn Summit will be unlike any other event the Pawn Industry has witnessed up to this point in its History. Some years back PCG introduced the “International Pawn Symposium” in Florida and the Cayman…

    Pawn Shop Business Updates

    PCG is proud to announce “The Dream Team” is in the middle of a significant operational makeover in the Carolina’s and just finished up a great team initial do-over in Alabama. PCG’s JW was in the Carolina’s earlier this month and began a consulting relationship with one of our newest family members, “Pawn South”, a…

    PCG’s Pawn Shop Dream Team

    PCG is proud to continue to introduce some of our humble Industry Servants that we have on-boarded and will be featuring up close and up front at this year’s Historic “Pawn Summit”. The Event is Co-Produced by PCG and BRAVO will be happening this October 4th – 6th at the 4-Diamond OMNI Mandalay Resort in…

    Pawn Shop Operations

    MarketBlazer Presents – Technical Marketing Session for Pawn Summit 2019 PCG is proud to introduce OUR go to Gurus Ray Perry and Mark Z. Fortune, two prominent leading best selling authors and master market developers will be deciphering Technical Marketing in a comprehensive inner-active LAB at the Pawn Summit this year !! Session Title: 7…

    Gunbroker Pawn Shop Consulting

    Hello Fans in Pawnland!! PCG and BRAVO are proud to announce GunBroker.com’s own CEO and founder Steve Urvan and Stephen Verska IA Tech’s CTO will be doing a high-level presentation at this year’s Pawn Summit. These two will be presenting subject matter on the expansive network of GunBroker.com along with the broad functionality and app’s…

    Pawn Shop Consulting Team

    Hello Fans in Pawnland!! PCG is proud to announce that we have on-boarded two new Pawn Professionals to our list of Consultants. Dave Larson Dave started with Value Financial Services or (Value Pawn 70+ Stores) back in 2002 – 2009 and quickly progressed to be Director of Operations responsible for 1/3 of the operations of…

    Pawn Shop Experience

    Ladies and Gentleman in Pawnland, PCG is proud to announce we have aligned ourselves with Podium. Podium specializes in managing and enhancing your online Google Reviews and so much more. They have a very flexible app and has been providing outstanding results for our clients utilizing their platform. For folks who follow the link below,…

    PCG Pawn Shop Systems

    Ladies and Gentleman, PCG is proud to introduce our next series of high-level educational conferences, the Pawn Summit Series. This series will emulate PCG’s famed International Pawn Symposiums we produced some years back in the Cayman Islands and Florida. We will be hosting the event this year at the DFW OMNI Mandalay which is a…

    ENTRUPY – HAND BAG AUTHENTICATION PRESENTATION CROSSOVER EXPO

    PAWN SHOP CONSULTING GROUP™ – JERRY WHITEHEAD CROSSOVER EXPO™ – OUR NEWEST PRESENTATION AT THIS YEARS CROSSOVER EXPO – ENTRUPY’S OWN – LUXURY HAND-BAG AFFICIONADO – DEANNA THOMPSON Deanna Thompson of Entrupy will be doing a high-level presentation on how their “Luxury Hand Bag” Detection Devices work. ON a personal level I have seen many…

    Crossover EXPO™ Presents – Pawn Shop Operational Techniques

    Ladies & Gentlemen in Pawn Land! PAWN SHOP CONSULTING GROUP™ – PRESENTS  A “ONE OF KIND” PRESENTATION AT THE CROSSOVER EXPO IN ORLANDO! CROSSOVER EXPO™ 2018 PRESENTS NEXT GENERATION OF “PAWN SHOP OPERATIONAL TECHNIQUES” This year’s High-Line piece from PCG™ will be an advanced program on Pawn Shop Operational Techniques that illustrate some of the…

    CROSSOVER EXPO™ – ZERO FEE CREDIT CARD PROCESSING & IN-HOUSE FINANCING AT EXPO

    2018 CROSSOVER EXPO™ PAWN SHOP ZERO FEE CREDIT CARD PROGRAM & IN-HOUSE CONSUMER FINANCING OPTIONS – PCG EXCLUSIVE OFFERING TO THE INDUSTRY At this year’s Crossover EXPO™ in Orlando, we will be featuring a litany of new programs that PCG’s exclusive relationships are offering to the Pawn Industry and several others as well. IN a…

    2018 CROSSOVER EXPO™ – UPDATES

    Hello, Fans in Pawn Land! 2018 CROSSOVER EXPO™ – UPDATES 2018 Crossover EXPO™ is coming up September 28th – Oct 1st at the Gaylord Palms Resort again this year in the Orlando area. PCG in conjunction with the Florida Pawnbrokers Association is producing our 3rd annual event again this year at the Gaylord Palms Resort…

    Crossover EXPO 2018 – NEXT LEVEL OF CONCIERGE LEVEL SERVICE©

    PAWN SHOP CONSULTING GROUP™ – JERRY WHITEHEAD CROSSOVER EXPO 2018 PRESENTATION – NEXT LEVEL OF CONCIERGE LEVEL SERVICE© CROSSOVER EXPO™ 2018, PCG™, and the Florida Pawnbrokers Association WILL be delivering up a very high-level customer service segment centered around “Concierge Level Service©” at this year’s EXPO in Orlando. This year’s piece will be an advanced…

    WHY SHOULD I HAVE A CONSULTANT?

    WHY SHOULD I HAVE A CONSULTANT? As some of you may have recently heard when we did our “Concierge Level Presentation” up at the Midwest show, pawn shops are closing at an alarming rate, (more than 5000 have closed in the Philippines alone), retail revenues are in decline, pawn loan balances have been contracting, inventories…

    Pawn Shop Crossover EXPO 2018

    2018 Crossover EXPO INFO The Crossover EXPO is being produced again this year with the Florida Pawnbroker Association to assist the association and the industry by providing more educational trade show options for our folks. PCG specializes in producing high-level events from our famed “Pawn Symposiums” hosted at the Ritz  Carlton’s in the Cayman Islands,…

    Midwest Pawn Shop Consulting

    Ladies and Gentlemen in Pawn Land !! The Pawn Shop Consulting Group is proud to be presenting one of our newest presentations on the 15 points of Concierge Level Customer Service and more at the Midwest Pawnbrokers Convention again this year in Louisville KY. The Midwest show this year is May 18th – 20th at…

    PCG Pawn Shop Consulting

    PCG Meets with CEO of First Cash http://www.firstcash.com/ Hello Pawn World, I am happy to report that I recently spent a great afternoon visiting with Rick Wessel the CEO of First Cash. As many of you do know, First Cash and Cash America recently merged their two companies together with Mr. Wessel remaining the CEO…

    PCG Pawn Shop Focus Groups

    YES, PCG IS DESCENDING ONTO DICK’S PAWN IN MYRTLE BEACH FOR OUR SPRING GATHERING OF OUR FOCUS GROUP https://dickspawn.com/ PCG Pawn Peer Focus Groups Are you as a business owner or management interested in taking part of a revolutionary game-changing way to enhance your business acumen, the performance of your operation(s) and make more money…

    Pawn Shops Financing Programs

    Hello Pawn Fans, I don’t need to tell any of you that’ in today’s competitive environment, it remains increasingly difficult to maintain same-store sales year over year with the rapid rates of product obsolescence, increasing online competition, and much more.PCG is proud to offer up a couple of additional product services in the areas of…

    Pawn Shop Cash Discount Program

    PCG is expanding on a program we introduced last year at our Crossover EXPO !! PCG has several solutions we are offering in the Industry and yes, our programs are pawn and gun friendly! First of all, it’s a CASH DISCOUNT PROGRAM, NOT a surcharge or convenience fee program Very simple, small customer fee is…

    Pawn Shop Cyber Security

    The most vulnerable area for the Industry today far exceed just the Physical Assets of the Operations!! The Number ONE Threat Today to your business IS: Cyber Security Today, it is NO longer a question of IF we will be attacked, it’s when, also it is not a question of are we safe, because we…

    Pawn Shop Consultation

    Pawn Shop Consulting Hello Folks, As many of our followers have heard through our public speaking opportunities and more, the Industry has changed more in the last 30 years than in the previous 3000 years of its existence. Today, change is happening at light speed and the industry is witnessing more store closures than at…

    Pawn Shop Consulting Holiday

    Ladies and Gentleman in Pawnland !! HOLIDAY WISHES On behalf of the Pawn Shop Consulting Group and myself, I wanted to take this time to wish all our fans, followers, and family the best of the Holiday Season! It’s hard to believe that another year has beamed right on by us. My grandfather said to…

    Pawn Shop Expo

    ­­­­­­­­­­­­­­­­­­­   Folks, PCG is rolling out an exciting new program that eliminates Credit Card Processing FEES completely, potentially saving our clients 10’s of thousands of dollars per year, check out what will be featured at this years Crossover EXPO: CASH DISCOUNT PROGRAM – ELIMINATES PROCESSING FEES!  FREE TERMINAL (see below) This year the Crossover…

    Pawn Shop News

    Ladies and Gentleman in Pawnland! I am happy to report that David Johns will be presenting a very informative “One of Kind” presentations this year at the EXPO, entitled: “Millennials – Hiring & Training Generation Y – The World’s Largest EVER Workforce AS many of you may know, David has a long history in the…

    Pawn Shop Expo 2017

    Top Dollar Paid for Diamonds, Estate Goods, Watches – Crossover EXPO https://youtu.be/FUacL878LYw Folks, PCG and the EXPO team have assembled some of the best of the best when it comes to properly evaluating your goods to sale, trade, and even buy from our group of select vendors. BRING YOUR DIAMOND GOODS, ESTATE JEWELRY, WATCHES, BULLION…